Key facts
What the official sources publish
Every value belongs to this exact product. Expand any fact to inspect its official evidence in place.
Service typeWhatsApp banking and service messagingView source
PNB caters to account holders as well as non-account holders through WhatsApp.
- Source
- PNB Banking Services through WhatsApp
- Page / section
- PNB's Banking Services through WhatsApp
- Accessed
- 30 Aug 2026
- Confidence
- high
Who can use itIndividuals and sole proprietors registered with PNB whose WhatsApp number is registered with the bank; non-PNB users can access published discovery services such as offers, ATM/branch search and product/interest-rate enquiries.View source
Customer and account-mode requirements are listed by PNB.
- Source
- PNB Banking Services through WhatsApp
- Page / section
- Who can use WhatsApp Banking Services?
- Accessed
- 30 Aug 2026
- Confidence
- high
Published feesNo WhatsApp-service fee is stated on the reviewed page; product and transaction charges remain governed by PNB schedules.View source
The page publishes services and eligibility, not a WhatsApp fee.
- Source
- PNB Banking Services through WhatsApp
- Page / section
- Services We Offer
- Accessed
- 30 Aug 2026
- Confidence
- high
Channels and functionsWhatsApp chat at +91-9264092640; account summary, balance, last five transactions and statement; KYC and email updates; e-statement registration; cheque-book request, stop cheque and emergency services; UPI, bill payments and recharges; ATM/ branch search, offers, rates and product enquiries; account opening and service information for non-PNB users.View source
Account, emergency and discovery services listed by PNB.
- Source
- PNB Banking Services through WhatsApp
- Page / section
- Services We Offer
- Accessed
- 30 Aug 2026
- Confidence
- high
Registration and securitySave +91-9264092640 and send Hi/ Hello from the registered mobile number; verify the green tick next to Punjab National Bank before starting.View source
PNB asks users to check the green tick and start from a registered mobile number.
- Source
- PNB Banking Services through WhatsApp
- Page / section
- Registration Process
- Accessed
- 30 Aug 2026
- Confidence
- high
AvailabilityAt present, mobile numbers from India, USA, UK, UAE, Canada and Philippines are permitted; service is stated as available 24/ 7 × 365.View source
Permitted countries and 24/7 availability published by PNB.
- Source
- PNB Banking Services through WhatsApp
- Page / section
- Who can use and Why use
- Accessed
- 30 Aug 2026
- Confidence
- high
Benefits and features
- Account and cheque services in chat
- /e-statement updates
- Discovery services for non-PNB users
Eligibility
- Account services depend on registered mobile and account operating mode; only listed countries are currently permitted.
Passing a listed condition does not mean the bank will approve an application.
Documents the bank lists
- Registered mobile number
- WhatsApp account